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March 27, 2013

Reset my SMART Money WPIN

Reset my SMART Money WPIN

SMART Money w-PIN (or Wireless Personal Identification Number) is a 6-digit numerical code used to secure your account when doing mobile transactions. Every time you perform a mobile transaction (such as balance inquiry, fund transfer, etc.), the system will prompt you to enter your w-PIN.

If you entered the wrong WPIN, you will receive the following notification: "<Date> <Time>:  You have entered an Invalid w-PIN.  Please try again.     Ref.   <Reference Number>. SM:  1005."

If you have a personalized SMART Money account and forgot your w-PIN, you may call the SMART Money hotline to request for a w-PIN reset. Dial 15177 using your SMART cellphone or (02) 8457777 via landline. Once reset, you will receive a SMS notification with your temporary w-PIN. For your security, kindly change your w-PIN.

 

To change your WPIN:

§  Go to SMART Menu.

§  Select SMART Money.

§  Select Card Mgmt.

§  Select Change PIN.

§  Select your desired SMART Money account.

§  Select w-PIN.

§  Enter your current w-PIN.

§  Enter your new w-PIN twice.

§  You will receive a SMS notification upon successful PIN change.

 

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